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Frequently asked questions

For the perfect cup, use freshly boiled water and brew for 2–5 minutes or follow the instructed duration on our tea bag depending on the type of tea. Adjust the brewing time for stronger or lighter flavours. Add milk or sweeteners according to your preference.

Twinings uses a blend of premium leaves from the finest tea-growing regions worldwide. Our commitment to quality ensures every cup delivers a rich, aromatic experience, whether you prefer classic or speciality blends.

Twinings offers a wide variety, including black, green, and herbal teas. Popular varieties include English Breakfast, Earl Grey, Darjeeling, Pure Green Tea, Lemon and Ginger, and Chamomile.

Twinings offers 18 different tea blends in tea bags, including 5 black teas, 10 green teas, and 3 herbal infusions. Each variety provides a distinct flavour, catering to all tastes and preferences.

Orthodox tea refers to tea made using traditional, hand-plucking methods, preserving the natural shape of the tea leaf. It is known for its delicate and refined flavours. Twinings offers premium Orthodox teas in the following tins:
• Twinings Assam Tea
• Twinings Darjeeling Loose Leaf Tea
• Twinings Darjeeling Green Tea

CTC stands for Crush, Tear, Curl. It is a method of processing tea leaves that involves rolling the leaves into small pellets. This process results in a strong, brisk cup of tea, often used in everyday blends and tea bags. CTC tea is known for its quick infusion and bold flavour.

Second Flush tea refers to the second harvest of tea leaves, typically collected in the late spring to early summer. These leaves are richer in flavour, offering a more robust and full-bodied taste compared to the first flush. Second Flush teas are especially popular in Darjeeling for their unique and distinct characteristics.

Yes, Twinings is available in India, both online and in major supermarkets and retailers. You can easily explore Twinings products through our official website and leading e-commerce platforms.

Twinings India offers a wide range of products, including classic black teas, green teas, herbal infusions, and speciality blends like Earl Grey and English Breakfast. We also provide premium loose-leaf options and tea bags.

Twinings products are available across India in major retail stores like Big Bazaar, Reliance Fresh, and Nature’s Basket. You can explore and buy Twinings tea online via our website and other e-commerce or Q-commerce platforms.

You can reach our customer service team via email or our contact page on the Twinings India website. For any inquiries or issues, we are happy to assist you.
Phone: 0124 - 4189500 | E-mail: consumer.speak@twinings.com

Earl Grey is a distinctive black tea blend flavoured with the essence of bergamot, a type of citrus fruit. The result is a fragrant, aromatic tea with a unique floral and citrusy profile. Twinings is indeed one of the pioneers of Earl Grey tea. We have been crafting this iconic blend since the early 19th century, becoming synonymous with this classic flavour.

English Breakfast is a traditional and mild black tea blend, known for its smooth, balanced flavour. It is a comforting tea that offers a subtle malty note, ideal for any time of the day. Twinings’ English Breakfast is perfect with or without milk, making it a versatile choice for tea lovers.

Twinings offers 18 different tea blends in tea bags, including 5 black teas, 10 green teas, and 3 herbal infusions and many more exciting flavours are on the way. Each variety provides a distinct flavour, catering to all tastes and preferences.

Yes, Twinings offers a range of tea accessories, including tea infusers, gift sets, and premium tea tins, making it perfect for gifting or enhancing your tea experience.

The Tea Lover Collection: A curated box featuring classic and herbal favourites like English Breakfast, Earl Grey, Pure Green Tea, Camomile, Peppermint, and Lemon & Ginger Infusions.

The Tea Moment Collection: A premium assortment of black, green, and herbal teas, individually wrapped for freshness.

The Feel Good Collection: A collection of caffeine-free infusions designed for calm, clarity, and balance.

The Explorers Collection: A beautifully boxed assortment of globally inspired teas.